Professional Skills Training

HMI design, develop and deliver a number of professional skills training courses. These courses are delivered on an in-house basis only. Each can be tailored to meet specific client requirements.

“Our learners found the module engaging and felt that the

animations brought the situation to life.”

Very practical and interactive

...good opportunity to update knowledge and skills

Coaching for Managers (2 days)

Coaching is a powerful development methodology, providing practical and focused support for managers. It is particularly valuable during career transitions, such as when managers take on new responsibilities or when they are facing specific challenges or issues.  Coaching can also be beneficial in raising self-awareness and to support the development of key skills.

This two day highly interactive course is designed to give managers an introduction to coaching skills which can be used in various encounters with staff and colleagues. The content can be tailored to meet and specific organisational or individual needs.

Competency-based Interviewing Skills (1 day)

This course provides participants with the competence and confidence to make selection decisions which are effective, consistent and within the law. The programme briefs participants on completing job profiles; the importance of preparation; the role law plays; effective selection criteria; the impact of subjective interviews; asking the right questions and the evaluation process.

Conflict Management (1 day)

When conflict occurs in the workplace, it can lower morale, lower work productivity, increase absenteeism, and cause large-scale confrontations that can lead to serious incidents.

This one day course aims to help managers to recognise the signs of conflict in an organisation, understand the causes of workplace conflict, develop conflict management skills and personal strategies to avoid conflict situations.

Manager as Coach (1 day)

This course provides managers with the competence and confidence to develop a management style that is appropriate to the challenges they face in terms of performance and employee expectations. ‘Manager as Coach’ demonstrates how the new style of management can help managers deliver enhanced performance through their people.

Presentation Skills (1 day)

The ability to transmit facts, ideas and information accurately, concisely and logically is crucial when making presentations. This course is designed to give participants practice and understanding of the techniques used in effective presentations. This course is highly practical and participative with the emphasis on skill development.

Train the Trainer (2 days)

During this course, participants gain practical experience in needs analysis and programme design and delivery. Participants will develop the skills and knowledge required to be a successful trainer. This is a hands-on programme that draws on personal experience and future potential in a safe learning environment. Participants have the opportunity to design and deliver training modules during this course.