Management Essentials

This course is designed to help managers apply supervisory management concepts, principles, creative thinking and specialist skills to a range of healthcare related contexts and situations. It aims to encourage managers and supervisors to exercise and assume personal responsibility for prioritising, managing and organising their own work and that of their team in order to achieve required organisational and personal objectives whilst increasing self-esteem and self-confidence.

QQI Award

Very good learning programme, excellent facilitation,

allowed group participation and

everyone’s opinion included and discussed.

Can be applied to every aspect of my job

giving me more understanding about

why staff react in different ways.

I am finding the course excellent...

has created sound base to direct further learning and

direction in my career.

Award

Leading to QQI Managing People Component Certificate Level 6 (6N3945)

Type

Open and in-house course

Delivery

3 tutor led days training, face to face in Dublin City centre, with 8 online units to be completed over 9 weeks

Your commitment

20 hours tutor led, 30 hours eLearning, 50 hours work based learning and 50 hours towards assessment

CPD

50 hours

Open course price

€699 per participant

In-house course price

€7,300 (max. 18 participants)

HMI member discount

HMI member discount applies. Cannot be used in conjunction with any other offer.

Provider

The Learning Rooms is a QQI QA provider.

Client Feedback

100% would recommended our courses
97% rated the standard of trainer very good or excellent
93% rated our training methods very good or excellent
Management Essentials

Target Audience

Management Essentials is specifically designed to suit the needs of managers and supervisors working in clinical and non-clinical health service environments including hospitals, nursing homes and other healthcare facilities, whose remit includes managing people and teams.

Course Content

This course covers the following areas:

  • Managing V Leadership
  • Leadership characteristics
  • Your management style
  • Motivation
  • Developing effective teams
  • Managing team conflict
  • Managing resources
  • Getting your message across
  • Influencing
  • Barriers to communication
  • Assertiveness
  • Body language
  • Listening
  • Performance management
  • Giving feedback
  • Recognising progress
  • Managing poor performance
  • Rewarding performance
  • Setting goals and targets
  • Personal development planning
  • What is culture?
  • How is culture established?
  • Changing the culture
  • Types of change
  • Overcoming resistance
  • Managing absenteeism
  • Handling grievances
  • The disciplinary process
  • Dignity at work issues
  • Policies and procedures
  • Employment law highlights
  • Time management
  • Making meetings work
  • Managing personal stress
  • Delegation
  • Personal action planning

Learning Outcomes

At the end of this course participants will be able to:

  • Appraise the impact of different styles of leadership and motivational theory
  • Research the main provisions of employment legislation
  • Examine the impact that culture, attitudes and values have on work practices
  • Support the diversity of internal and external stakeholders
  • Manage underperformance in a manner that achieves agreed positive outcomes
  • Perform effectively as a team member in a supervisory role
  • Recognise the importance of being a positive role model
  • Use networks and agencies to achieve tasks and solve problems
  • Address skills and motivation deficits amongst staff through a variety of strategies
  • Develop a partnership approach to engagement with stakeholders
  • Use a range of communication styles to provide feedback and promote engagement
  • Lead through effective delegation

Course Dates

Current scheduled Management Essentials courses:

Sample E-learning Slides

Some Management Essentials clients include:

Management Essentials clients logos