Working in Teams

Effective team working requires communication and organisational skills in a group context. Successful team working in health service organisations however is of particular importance as it can have an immediate and positive effect on patient care. Teamwork does not just happen. It requires an understanding of the characteristics of successful teams, knowledge of how teams function and ways to maintain effective team functioning. This engaging programme aims to give managers the theory and practice to develop teams that will maximise effectiveness.

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HMI programmes present a wealth of practical knowledge

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Award

 HMI Certificate

Type

 In-house course

Delivery

 1 days face-to-face

CPD

 6,5 CPD points

In-house course price

 €1,450 (max. 18 participants)

HMI group member discount

 10% off (cannot be used in conjunction with any other offer)

Provider

 The Learning Rooms

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Working in Teams

Target Audience

Managers/supervisors working in a health service environment who wish to understand facilitating team working more effectively.

Course Content

This course covers the following areas:

  • What makes an effective team?
  • A team is made up of individuals
  • Describe the characteristics of a good team member
  • How teams develop
  • Key team working skills – Non-verbal communication, Active listening, Building rapport, Giving constructive feedback
  • Team exercises, self assessment activities and discussions      

Learning Outcomes

By the end of the programme participants will be able to:

  • Explain the role of different types of teams in organisations
  • Outline the advantages and disadvantages of teamworking for the organisation and the individual
  • Identify situations in which teamworking is effective
  • Describe the key communication skills required when working in a team
  • Identify the stages of team development
  • Identify different roles played by team members

Course Dates