The HMI is dedicated to the education and continuing professional development of healthcare managers in Ireland. Our high-quality and innovative training, education and eLearning interventions are aimed at building the competence and confidence of health service managers and staff.
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“Our learners found the module engaging and felt that the
animations brought the situation to life.”
Very practical and interactive
...good opportunity to update knowledge and skills
This course is designed to help managers apply supervisory management concepts, principles, creative thinking and specialist skills to a range of healthcare related contexts and situations.
This “Bullying and Harassment Training for All” course helps individuals and organisations maintain a workplace where employees come to work without fear of being bullied or harassed. It teaches participants about their right to be treated, and their responsibility to treat others, with dignity and respect in the workplace.
Customer Service in a healthcare environment operates in a uniquely different context to that of customer service in other service environments.
This one day training course helps individuals and organisations to heighten their awareness of dignity and respect in the workplace.
The revised Dignity at Work Policy for the Public Health Service applies to both Section 38 and Section 39 agencies. This policy aims to protect public health services employees from bullying, harassment and sexual harassment
This one day course provides a comprehensive overview of fundamental management skills. The structure of the day encourages engagement with course theories, content and the development of relevant soft skills.
This online course is designed to teach participants about the importance of looking after your mental health while at work. The course will discuss how features of the workplace can affect our mental health, identify the characteristics of poor mental health and practical strategies for maintaining positive mental health while at work.
Staff working in health and social care environments have mostly positive, routine experiences when working with patients and other service users. Unfortunately, on some occasions, they will experience with what is termed challenging behaviour.
Managing performance in relation to service provision and people management is a core management skill.
Managing performance in relation to service provision and people management is a core management skill.
This fully online course is for the busy professional who finds it difficult to set aside regular scheduled time for personal development.
This online Personal Effectiveness course is designed to help participants understand their personal working styles and how it impacts on others.
In a work environment, coaching has been described as the quickest and most effective method for developing members of staff.
Challenges in the workplace cannot be avoided, but we can build up our resilience to them.
Every manager needs a working knowledge of employment law.
Emotional Intelligence is becoming more recognised as an essential component of success in today’s working environment.
This Building Resilience eLearning course provides an accessible and evidence-based way to improve your mental and physical wellbeing, motivation and life satisfaction by gaining greater self-understanding and more effective coping strategies to help you live a more fulfilling life in line with your beliefs and values.
Our range of Digital Learning resources includes:
