Grievance and Discipline

This one-day Grievance and Discipline course provides managers and HR staff with a clear understanding of how to handle grievance and disciplinary matters fairly and in line with Irish employment law. Participants will learn how to apply natural justice principles, follow correct procedural steps, and reduce the risk of successful claims to the Workplace Relations Commission (WRC).

Award

 HMI Certificate

Type

 In-house course

Delivery

 1 day face-to-face

CPD

 6.5 CPD points

In-house course price

 €1,450 (max. 18 participants)

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Target Audience

The course is for managers and team leads responsible for handling staff grievances or disciplinary matters. It is also suitable for HR professionals seeking to strengthen or update their knowledge of current procedures for those who may be required to investigate, chair, or participate in a grievance or disciplinary process.

Grievance and Discipline Course Content

Participants will explore the distinction between grievance and disciplinary processes, and the circumstances in which each should be used.

The workshop covers the core principles of fair procedure, including clear notification of allegations, disclosure of relevant evidence, a reasonable opportunity to respond, the right to be accompanied, an impartial decision-maker, and the right to appeal.

Participants will learn how to conduct each stage of a formal process, from initial complaint or allegation through investigation, hearing, and outcome, along with guidance on appropriate timelines and recordkeeping.

The course also addresses when informal resolution should be attempted first, the range of sanctions available in a disciplinary process, and the specific risks around findings of unfair dismissal where fair procedures are not followed.

Practical case studies and group discussion conclude the day, allowing participants to apply the principles covered to realistic workplace scenarios.

Grievance and Discipline Learning Outcomes

By the end of this course, participants will be able to:

  • Distinguish between grievance and disciplinary processes and identify which applies in a given situation
  • Apply the principles of natural justice and fair procedure throughout an investigation
  • Demonstrate the correct stages of a grievance or disciplinary process, including timelines and documentation.
  • Identify the risks of procedural failure, including potential unfair dismissal claims
  • Evaluate case study scenarios and determine an appropriate and fair course of action

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