Effective Use of Performance Indicators: ‘Know what part of the elephant you are poking’

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Create DateMarch 20, 2015
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Second of two articles concludes that the effective and sustainable use of indicators requires a focus on quality of care, robust analysis of what indicators reflect and careful use of the information provided. Dr Davida De la Harpe, Dr Paul Kavanagh and Mark Turner.


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hm_june_08_p22_24_performance_indicators_part_2.pdf